I sent the wrong coin or used the wrong network
It won't be added to your balance automatically. Message us with the details and we'll look into what can be done.
What counts as wrong
- A coin we don't take, like Bitcoin or ETH.
- A token other than SOL, USDC or USDT, including bridged or wrapped USDC.
- A deposit under the minimum. We can credit this one by hand.
Next time
Copy the address from your Wallet, choose Solana on your exchange, and send a small amount first if you're unsure.
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Message us from the chat bubble
with the transaction link, what you sent and on which network, and the amount.