Change your email address

You can't change the email on your account yourself. Message us and we'll change it for you.

1. Sign in, then open the chat bubble. You can also email support@shaftkings.gg from your current address.

2. Tell us the new email address you want to use.

3. We'll check it's really you, then make the change.

4. Open the verification link we send to the new address within 24 hours.

Good to know

• Your old address stops working for signing in straight away. Use the new one, or your username.
• Until the new address is verified, we can't send you a password reset link.
• Each email address can only be on one account.
• Changing your email doesn't sign you out.
• Can't get into your current inbox? See Lost access to your email.